Cart

At AZMARKET, we want you to be fully satisfied with the products and services you purchase from us. If you have any questions, concerns, or problems, please let us know. Open a ticket on our support platform and we will be happy to help you.

Refunds Request

We firmly believe in and stand with our products. But like any other software, we understand that sometimes they might not work perfectly (without issues) for everyone all of the time. If you find a bug on our products that we are unable to resolve and if that makes the system unusable, we are more than happy to provide a complete refund within 30 days of your original purchase. We will not be responsible for any issues that generates due to a third party plugin.

We don't accept request a refund via Paypal if you open a dispute. Refund requests are to be sent via ticket to our Support help desk.

Refund Exceptions

No refunds are provided for:

• We cannot provide refunds due to technical issues unless you allow us to adequately try and assist you. If we are unable to resolve the issue for you, we will provide a refund. Before requesting a refund, please open a support ticket stating your issue in details along with screenshots.
• Refunds will not be granted if you simply decide not to use the purchased products or you buy it by mistake. We stand behind our products and will assist you in solving any problem you have, but we also expect you to adequately understand what you are purchasing and why.

Payment of refunds

Your request will be processed and refunded to your PayPal account. This generally takes up to 7-10 working days since your request has been approved.